Booking Terms

Due to live booking options via the internet, reservations are only secured on proof of payment of the required deposit on a first-come, first-served basis. We cannot be held responsible for the loss of a booking/s due to delayed payment.
We do not accept cheque payments unless 10 working days are given for cheque clearance to validate a booking/s prior to arrival.
I understand that due to banking regulations in South Africa, should authorisation for a manual credit card payment be approved, any refund applicable would only be refunded to me 6 (six) months after the original transaction date.
Delayed charges: Should we need to charge your account for any beverages, telephone charges, tours, Wi-Fi, etc., expensed after check-out, we will contact you explaining the reason for this charge within 5 days after departure.
Non-Smoking Policy: Please note that Gallo Manor Country Lodge is a non-smoking facility. Should the non- smoking policy of our establishment be ignored, penalties will be levied without consultation. For your convenience ashtrays are available at designated smoking areas.

Check-in: 11:30 - 22:00
Check-out: 06:00 - 10:30